STORE POLICY

PRIVACY POLICY
THIS WEB SITE IS OWNED BY DALLA ROSA ATELIER. WE RESPECT AND ARE COMMITTED TO PROTECTING YOUR PRIVACY. THAT IS WHY WE HAVE ADOPTED THIS PRIVACY POLICY. THIS PRIVACY POLICY LETS YOU KNOW HOW YOUR PERSONAL INFORMATION IS PROCESSED AND USED. WE PROMISE THAT WE WILL TAKE STEPS TO USE YOUR PERSONAL INFORMATION ONLY IN WAYS THAT ARE COMPATIBLE WITH THIS PRIVACY POLICY. THE FOLLOWING POLICIES ARE ONLY IN EFFECT FOR THE WEB PAGES, NEWSLETTERS, DISCUSSION LISTS AND OPT-IN ANNOUNCEMENT LISTS OWNED AND OPERATED BY DALLA ROSA ATELIER. THE FOLLOWING DISCLOSES OUR PRIVACY POLICY.
1. WHAT INFORMATION IS BEING COLLECTED, AND HOW ARE WE COLLECTING IT?
WE ONLY COLLECT PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU VIA THIS WEBSITE WHEN YOU PROVIDE IT IN CONNECTION WITH A REQUEST FOR A PRODUCT, SERVICE OR INFORMATION. FOR EXAMPLE, IF YOU DECIDE TO PLACE AN ORDER, WE WILL ASK YOU FOR YOUR DELIVERY AND BILLING ADDRESS, PHONE NUMBER(S), E-MAIL ADDRESS, CREDIT CARD NUMBER AND ITS EXPIRATION DATE. WHEN YOU SUBMIT YOUR PERSONALLY IDENTIFIABLE INFORMATION ON THIS WEBSITE, YOU ARE GIVING YOUR CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. WE MAY USE THE INFORMATION THAT YOU PROVIDE TO FULFILL YOUR REQUEST FOR A PRODUCT, INFORMATION OR OTHER SERVICE, OR RESPOND TO AN E-MAIL OR OTHER REQUEST, AS WELL AS TO CREATE AND DELIVER TO YOU OUR NEWSLETTERS OR SURVEYS, COMMUNICATIONS CONTAINING PRODUCT INFORMATION, USAGE TIPS OR PROMOTIONS, REQUESTS FOR HELPING IMPROVE OUR WEBSITE(S) OR SERVICES, OR TO CUSTOMIZE VISITORS' EXPERIENCE AT OUR WEBSITE(S). WE DO NOT SHARE YOUR CREDIT CARD OR OTHER ACCOUNT INFORMATION WITH UNAFFILIATED THIRD PARTIES UNLESS YOU AUTHORIZE US TO DO SO, OR IF IT IS NECESSARY TO FULFILL OUR RESPONSIBILITIES INCLUDING, BUT NOT LIMITED TO, DELIVERING A PRODUCT OR SERVICE THAT YOU ORDER. IF YOU PREFER NOT TO RECEIVE E-MAIL MARKETING COMMUNICATIONS FROM US OR FROM THIRD PARTIES, PLEASE SEE SECTION 7 BELOW.YOU CANNOT OPT-OUT OF RECEIVING COMMUNICATIONS FROM SOLSTICE INTIMATES. (OR THIRD PARTIES WHO MAY ASSIST US) RELATING TO A SPECIFIC ORDER OR REQUEST FOR A PRODUCT OR SERVICE. IF YOU WOULD PREFER THAT WE NOT COLLECT ANY PERSONALLY IDENTIFIABLE INFORMATION FROM YOU, PLEASE DO NOT PROVIDE US WITH ANY SUCH INFORMATION.
WE MAY ALSO COLLECT, STORE OR ACCUMULATE CERTAIN NON-PERSONALLY IDENTIFIABLE INFORMATION CONCERNING YOUR USE OF THIS WEBSITE, SUCH AS INFORMATION REGARDING WHICH OF OUR PAGES ARE MOST POPULAR. INFORMATION GATHERED MAY BE USED IN AGGREGATE FORM FOR INTERNAL BUSINESS PURPOSES, SUCH AS GENERATING STATISTICS AND DEVELOPING MARKETING PLANS. WE MAY SHARE OR TRANSFER SUCH AGGREGATE, NON-PERSONALLY IDENTIFIABLE INFORMATION WITH OR TO OUR AFFILIATES, LICENSEES AND PARTNERS.
THIS WEBSITE IS INTENDED FOR ADULTS. WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER THE AGE OF 13. HOWEVER, IF THE PARENT OR GUARDIAN OF A CHILD UNDER 13 BELIEVES THAT THE CHILD HAS PROVIDED US WITH PERSONALLY IDENTIFIABLE INFORMATION, THE PARENT OR GUARDIAN OF THAT CHILD SHOULD CONTACT US IF THEY WANT THIS INFORMATION DELETED FROM OUR FILES SO THAT IT IS NOT IN RETRIEVABLE FORM. IF WE OTHERWISE OBTAIN KNOWLEDGE THAT WE HAVE PERSONALLY IDENTIFIABLE INFORMATION ABOUT A CHILD UNDER 13 IN RETRIEVABLE FORM IN OUR FILES, WE WILL DELETE THAT INFORMATION FROM OUR EXISTING FILES SO THAT IT IS NOT RETRIEVABLE.
2. ENSURING YOUR SECURITY
YOUR CREDIT CARD INFORMATION IS PROTECTED. OUR INTERNET CONNECTIONS ARE ENCRYPTED, AND THUS PROTECT ALL CREDIT CARD ORDERING INFORMATION, INCLUDING YOUR NAME, ADDRESS AND CREDIT CARD NUMBER, SO IT CANNOT BE READ IN TRANSIT. WE USE SECURE TECHNOLOGY, PRIVACY PROTECTION CONTROLS, AND RESTRICTIONS ON EMPLOYEE ACCESS, TO SAFEGUARD YOUR PERSONAL INFORMATION.
3. SAFE SHOPPING GUARANTEE
WE GUARANTEE THAT EVERY ONLINE TRANSACTION YOU MAKE WILL BE 100% SAFE. THIS MEANS YOU PAY NOTHING IF UNAUTHORIZED CHARGES ARE MADE TO YOUR CARD AS A RESULT OF SHOPPING ON OUR WEBSITE. IN THE EVENT OF UNAUTHORIZED USE OF YOUR CREDIT CARD, YOU MUST NOTIFY YOUR CREDIT CARD PROVIDER IN ACCORDANCE WITH ITS REPORTING RULES AND PROCEDURES.
4. TECHNOLOGY UTILIZED
THERE ARE TWO COMMONLY USED TECHNOLOGIES USED ON THIS SITE, CLEAR GIFS AND “COOKIES.” WE USE THESE TO MONITOR THE PERFORMANCE OF THE SITE AND TO MEASURE ITS EFFECTIVENESS. COOKIES ARE SMALL PIECES OF INFORMATION STORED BY YOUR BROWSER ON YOUR COMPUTER'S HARD DRIVE. WE DO NOT USE COOKIES TO OBTAIN ANY PERSONALLY IDENTIFYING INFORMATION. MOST WEB BROWSERS AUTOMATICALLY ACCEPT COOKIES, BUT YOU CAN USUALLY CHANGE YOUR BROWSER TO PREVENT THIS. PLEASE BE ASSURED THAT ACCEPTING A COOKIE DOES NOT GIVE US ACCESS TO YOUR COMPUTER OR PERSONAL INFORMATION UNDER ANY CIRCUMSTANCES. IF YOU DISABLE COOKIES, YOU MAY BE UNABLE TO ORDER OR USE OTHER FEATURES OF OUR SITES. IF YOU EXPERIENCE ANY PROBLEMS, PLEASE CONTACT US.
CLEAR GIFS ARE TINY GRAPHICS WITH A UNIQUE IDENTIFIER, SIMILAR IN FUNCTION TO COOKIES, AND ARE USED TO TRACK THE ONLINE MOVEMENTS OF WEB USERS. CLEAR GIFS ARE NOT TIED TO USERS' PERSONALLY IDENTIFIABLE INFORMATION.
5. THIRD PARTIES
WE MAY RELY ON OTHER COMPANIES AND INDIVIDUALS TO PERFORM FUNCTIONS ON OUR BEHALF. EXAMPLES INCLUDE: DATA ANALYSIS FIRMS, CUSTOMER SUPPORT SPECIALISTS, WEB HOSTING COMPANIES AND FULFILLMENT COMPANIES (E.G. COMPANIES THAT FILL PRODUCT ORDERS OR COORDINATE MAILINGS). WE MAY SHARE PERSONALLY IDENTIFIABLE INFORMATION WITH SUCH THIRD PARTIES AS APPROPRIATE FOR THEM TO PERFORM THEIR FUNCTIONS, BUT THEY MAY NOT USE SUCH INFORMATION FOR ANY OTHER PURPOSE. WE DO NOT SHARE PERSONALLY IDENTIFIABLE INFORMATION WITH OTHER DIRECT MARKETERS. IF YOU DO NOT WANT TO RECEIVE E-MAIL MARKETING COMMUNICATIONS, SEE SECTION 7 BELOW FOR OPT-OUT INFORMATION.
6. NOTIFICATION OF CHANGES
WE MAY REVISE THIS PRIVACY POLICY FROM TIME TO TIME. IF WE DECIDE TO CHANGE OUR PRIVACY POLICY, WE WILL POST THE REVISED POLICY HERE. AS WE MAY MAKE CHANGES AT ANY TIME WITHOUT NOTIFYING YOU, WE SUGGEST THAT YOU PERIODICALLY CONSULT THIS PRIVACY POLICY.
7. E-MAIL MARKETING
WE WANT TO COMMUNICATE WITH YOU VIA E-MAIL CORRESPONDENCE ONLY IF YOU WANT TO HEAR FROM US. WHEN YOU PURCHASE AN SOLSTICE INTIMATES. PRODUCT, WE MAY FROM TIME TO TIME SEND YOU E-MAIL MESSAGES DESCRIBING NEW PRODUCTS, SPECIAL OFFER, AND GREAT VALUES. IF FOR ANY REASON YOU WOULD NO LONGER LIKE TO RECEIVE E-MAIL MESSAGES FROM SOLSTICE INTIMATES, YOU CAN REMOVE YOURSELF FROM OUR E-MAILING LIST BY SENDING US AN EMAIL REQUEST.. PLEASE ALLOW UP TO 10 DAYS FOR US TO PROCESS YOUR REQUEST.
PLEASE NOTE: IF YOU DECIDE NOT TO RECEIVE MARKETING E-MAILS FROM US, YOU MAY STILL RECEIVE "TRANSACTIONAL" E-MAIL MESSAGES REGARDING YOUR ORDER (E.G. ORDER CONFIRMATION, SHIPPING INFORMATION, CUSTOMER SERVICE NOTIFICATIONS, ETC.). IF YOU HAVE QUESTIONS OR CONCERNS REGARDING THIS STATEMENT, PLEASE CONTACT US VIA THE EMAIL FORM ON THE CONTACT PAGE.
TERMS AND CONDITIONS
IMPORTANT NOTICE
YOUR USE OF THE DALLA ROSA ATELIER WEB SITE CONSTITUTES YOUR AGREEMENT WITH THE TERMS AND CONDITIONS OUTLINED BELOW, WITH ANY OTHER TERMS AND CONDITIONS STATED HEREIN, AND WITH ANY APPLICABLE LAWS. THESE TERMS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.